Return Policy

WHAT IS RETURN?

In case if the product delivered is damaged in transit before delivery when you receive it you can apply the return.

TIMELINE FOR RETURN

Once your returned parcel is received by us it takes upto 3 business days to review and initiate refund (if the order is prepaid and if the refund is applicable).

HOW LONG WOULD IT TAKE ME TO RECEIVE THE REFUND FOR MY RETURN?
Original payment instrument Refund timeline from issue of refund by Desisouls.in
Net Banking 7-10 business days.
Debit Card 7-10 business days.
Credit Card 7-10 business days

HOW DO I RETURN?
Kindly email us your order number and details for reason of return with pictures.
Email id – soulsdesi@gmail.com

WHAT ARE KYA.in RETURN AND EXCHANGE POLICY?
Desisouls.in’s returns and exchange policy gives you an option to return or exchange delivered items within 8 hours of receipt of the item. Its better to take photo/videos while you open the package received.

THE FOLLOWING EXCEPTIONS AND RULES APPLY TO THIS POLICY:
All items to be returned or exchanged must be in their original condition with all original tags and packaging intact and should not be damaged or tampered from customers side.

PRODUCT REFUND POLICY
If you receive damaged product for any reason we will refund the entire amount or send another item if we have the same in stock. The replacement is provided with the available item if we have it in stock.

Note – After the Quality Check department checks the product returned by the customer, refund or return will be made to your account within 2 business days. Products that are damaged or modified by customers may not be accepted.

HOW DOES RETURN AND EXCHANGE WORK AT Desisouls.in?
As per the situation Desisouls.in will arrange the pick of the item via courier.

Chat
Online
Neha πŸ‘©πŸ»
Hello πŸ‘‹
Let me know if you need any help!
Call Now Button

Shopping cart

close